Observation: A story from USA Today indicates that the world’s largest retailer will make an effort to become the country’s largest primary healthcare provider. Click here to see that story.
Implications: Wal-Mart has been a disruptive force for many retailers and service providers… and it doesn’t look like the local doctor will be immune from a similar advance. It will be interesting to see whether—or to what degree—consumers will trust a discounter to be their healthcare provider. And whether consumers will want to go shopping where there are likely to be more sick people hanging around!
If you’re a health care provider, do you (or does your clinic) provide a demonstrated value that makes you worth more than the coming Wal-Mart alternative?