Implications: The TechCrunch story indicates that only
around 15% of transactions in a Walmart store are paid for with a credit
card. If such a significant majority of
purchases are paid with cash, it makes all the sense in the world to accept
cash in the online channel of that store, too.
Undoubtedly, there are
folks reading this who are thinking, “This is nuts! They’re forcing the consumer to physically
visit a store to complete their online purchase!” But undoubtedly, there are folks at Walmart
who would answer, “That’s right. And the
problem is…?”
[Note: Thanks to friend and colleague Matt Sunshine
for tipping me off to the TechCrunch story.]
Mike Anderson, for
the Elm Street Economics consumer trends blog. A service of The Center for Sales Strategy, Inc.
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