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Saturday, December 3, 2011

The ugly side of economic stress: Theft… and much of it is an inside job

Observation:  Among the newsletters I subscribe to is the Food Marketing Institute update, which led me to this ABC News story about retail shrinkage (and specifically, how it increases during the holidays).  Click here to see the story, which ran Thanksgiving Week, and which reminds us that sometimes, shrinkage comes at the hands of people on the payroll.

Implications:   The Elm Street Economics consumer trends blog is designed to aid small business owners, managers and marketers.  I thought this story was an important operational issue to offer… even if it is among the less attractive of consumer behaviors.

Mike Anderson, for the Elm Street Economics consumer trends blog. A service of The Center for Sales Strategy, Inc.

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