Retailers are likely to increase their use of social networking, customer activation via mobile device, and other emerging tactics during the holiday selling season of 2011. That’s the essence of this blog post from Connected. Click to link.
Implications: There's nothing terribly new or dramatic about this list. But this variety of technology tools illustrates just how sophisticated the consumer has become… and how eager retailers are to respond to this emerging buyer paradigm.
Mike Anderson, for the Elm Street Economics consumer trends blog. A service of The Center for Sales Strategy, Inc.